1. Data Controller

The data controller responsible for processing personal data in connection with the LUCCA congress series and the website www.lucca.swiss is:

LUKS Spitalbetriebe AG – Luzerner Kantonsspital Herzzentrum – Heart Centre Kantonsspital CH-6004 Luzern, Switzerland. Legal Representative: Prof. Dr. med. Florim Cuculi.

Event Organisation: FentEvent GmbH, Mafalda Fent, Eggwilstrasse 16b, CH-9552 Bronschhofen, Switzerland. Phone: +41 71 911 45 22. Email: info@fent-event.ch.

2. Scope and Purpose

This Privacy Policy explains how we collect, use, and protect personal data in connection with:

• The website www.lucca.swiss, which serves as the permanent online platform for the LUCCA congress series
• Online registration for each annual edition of the LUCCA congress
• Event-related communication across editions
• On-site participation and event management

The LUCCA congress is held annually at the Heart Centre, Luzerner Kantonsspital, Lucerne. This policy applies to all past, current, and future editions hosted on this website.

3. Legal Basis

The processing of your personal data is based on the following legal frameworks:

• Swiss Federal Act on Data Protection (nDSG / revDSG), in force since September 1, 2023
• EU General Data Protection Regulation (GDPR), Art. 6 – where applicable to participants residing in the European Economic Area (EEA)

The specific legal bases for processing are:

• Your consent (Art. 6(1)(a) GDPR / nDSG), e.g. for newsletter or ongoing communications
• Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR / nDSG), e.g. for event registration
• Compliance with a legal obligation (Art. 6(1)(c) GDPR / nDSG)
• Legitimate interests (Art. 6(1)(f) GDPR / nDSG), e.g. for improving our services across editions and fraud prevention

4. Data We Collect

4.1 Registration Data

When registering for a LUCCA congress edition, we collect:

• Full name, professional title, and specialisation
• Institution / employer
• Email address and phone number
• Billing address and payment information (processed via a secure third-party payment provider)
• Dietary requirements or accessibility needs (where voluntarily provided)

4.2 Website Usage Data

When you visit www.lucca.swiss, we automatically collect:

• IP address (anonymised where technically possible)
• Browser type and version
• Date and time of access
• Pages visited and referring URL

This data is collected to ensure the technical functioning of the website and to improve user experience across editions.

4.3 Communication Data

When you contact us by email or via the contact form, we process your name, email address, and the content of your message for the purpose of responding to your enquiry.

5. Use of Your Data

We use your personal data exclusively for the following purposes:

• Processing your registration and managing event participation for each edition
• Sending event-related information (programme updates, logistics, venue details)
• Informing registered participants about future editions of LUCCA, where consent has been given
• Issuing CME/EBAC accreditation certificates
• Invoicing and payment processing
• Compliance with legal obligations (e.g. accounting records)
• Improving our website and services across annual editions

6. Sharing of Data

Your data will not be sold or rented to third parties. We may share your data with:

• FentEvent GmbH – as the event organisation partner, for operational purposes
• Accreditation bodies (Swiss Society of Cardiology SGK, EBAC) – for CME credit processing
• Payment service providers – for secure transaction processing
• IT service providers – for website hosting and email communication

All processors are contractually bound to handle your data in accordance with applicable data protection law.

7. International Data Transfers

Where data is transferred outside Switzerland or the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) as approved by the European Commission and recognised under Swiss law.

8. Retention Period

We retain your personal data only for as long as necessary:

• Registration and participation data: up to 10 years for accounting and legal compliance purposes
• Contact details of participants who have consented to future editions: until consent is withdrawn
• Website usage data: maximum 13 months
• Email and contact enquiries: 2 years after the last correspondence

After the applicable retention period, data will be securely deleted or anonymised. You may request deletion of your data at any time by contacting us at info@fent-event.ch.

9. Your Rights

Under the nDSG and/or GDPR, you have the following rights:

• Right of access – to obtain confirmation of whether we process your data and receive a copy
• Right to rectification – to correct inaccurate or incomplete data
• Right to erasure – to request deletion of your data under certain conditions
• Right to restriction of processing – to limit how we use your data
• Right to data portability – to receive your data in a structured, machine-readable format
• Right to object – to object to processing based on legitimate interests
• Right to withdraw consent – at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at: info@fent-event.ch

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the competent supervisory authority:

• Switzerland: Federal Data Protection and Information Commissioner (FDPIC) – www.edoeb.admin.ch
• EU: The data protection authority of your country of residence

10. Cookies and Tracking

Our website may use cookies to ensure functionality and improve user experience. You will be informed about the use of non-essential cookies via a consent banner when you first visit the website. You may withdraw or adjust your cookie preferences at any time via the cookie settings on the site.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. This includes encrypted data transmission (TLS/SSL) and access controls.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time, including in connection with new editions of the congress or changes to applicable law. The current version is always available at www.lucca.swiss. We recommend reviewing this page before each registration. Where changes are material, we will notify registered users by email where possible.

13. Contact

For any questions regarding data protection or to exercise your rights, please contact:

Prof. Dr. med. Florim Cuculi‍

Luzerner Kantonsspital – HerzzentrumKantonsspital 37, CH-6004 Luzern

Email: info@fent-event.ch‍

Website: www.lucca.swissLast updated: March 2026

Last updated: March 2026